Privacy Policy

GroundHive ("we", "us") is a job board that connects CDL drivers with trucking companies. This page explains, in plain words, what information we collect, how we use it, and the choices you have. Questions? Email info@groundhive.com.

What we collect

• Account details: your name, email address, password (stored scrambled, we can't read it), and the type of account (driver or company).
• Phone number: drivers give a mobile number so we can confirm the account and help reset a password. Companies give a business phone number.
• Driver profile: home ZIP code, city and state, and your answers to our matching questions (license, endorsements, experience, schedule and work preferences).
• Company details: company name, contact email, phone, terminal location, and the jobs you post.
• Job activity: the jobs you apply to and the status of each application.
• Technical basics: a session cookie that keeps you logged in, your light/dark display choice saved in your browser, and standard server logs (such as IP address and time of visit) used to keep the site secure.

How we use it

• To run your account and show you jobs that fit you, including jobs near the location you search.
• To send your application to the company that posted the job.
• To text you codes that confirm your phone number or reset your password, and, only if you choose, job alerts (see "Text messages" below).
• To email you about your account, such as password reset links and approval notices.
• To keep GroundHive safe: stopping fake accounts, spam and misuse.

Who sees your information

• Companies you apply to see your name and email address for that application, after our team has checked it.
• Mileage Reports: some jobs on GroundHive are posted by trucking companies through Mileage Reports. When you apply to one of those jobs, your application and matching answers are sent to Mileage Reports, which reviews it and passes it, with your contact details, to that company.
• Service providers that help us run GroundHive, only for that purpose: our web host, Twilio (to send text messages), our email provider, and OpenStreetMap's location service (the place you type in the job search, to find jobs near it).
• When the law requires it, or to protect people from harm or fraud.

We do not sell your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third parties.

Text messages

We text the mobile number on your driver account:

• Security codes when you sign up or ask to reset your password. These are only sent when you ask for them.
• Job alerts, only if you turn them on (a box you tick at sign-up, or the switch on your profile). Up to one text a day about new jobs that match you.

Message and data rates may apply. Reply STOP to stop texts, or HELP for help. You can also turn job alerts off on your profile at any time. See our Terms for the full text message terms.

How long we keep it

We keep your information while your account is open. If you delete your account, or ask us to, we delete your account details, profile and applications, except anything we must keep by law or to prevent fraud.

Your choices

• See and update your details on your profile page.
• Turn job alerts by text on or off on your profile, or reply STOP.
• Ask us for a copy of your information, or to delete your account, by emailing info@groundhive.com.

Keeping it safe

GroundHive uses an encrypted connection (https), stores passwords scrambled, and limits who can see your information. No website can promise perfect security, so please use a password you don't use anywhere else.

Children

GroundHive is for adults looking for or offering driving work. We don't knowingly collect information from anyone under 18.

Changes

If we change this policy, we'll update the date at the top. For big changes, we'll tell you on the site or by email.

Contact

Email info@groundhive.com, or just reply to any email from us.